We keep it simple:
- Eligibility Window – You have 3 business days from the date your payment is processed to request a refund. Day 1 starts the next business day after the charge posts.
- How to Request – Send an email to [email protected] with the subject line “Refund Request – [Your Company Name]” and include:
- Your full name
- Invoice number or transaction ID
- Date of payment
- Brief reason for the refund
- Processing – Once your written request hits my inbox within the 3-day window, I’ll confirm receipt and process the refund within 5 business days. Funds return to the original payment method; timelines may vary by bank or card issuer.
- After 3 Business Days – Because resources, planning, and ad spend move fast, payments become non-refundable once the 3-day window closes.
No hidden clauses, no fine print—just clarity up front. If something feels off, let me know right away, and we’ll take care of it.